Privacy Policy

1. Introduction

NEXUS TRADE ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

We comply with the Personal Data Protection Act (PDPA) of Singapore and international data protection standards.

2. Information We Collect

2.1 Personal Information

• Full name
• Email address
• Phone number
• Bank account details
• Government-issued ID (for verification)

2.2 Technical Information

• IP address
• Browser type and version
• Device information
• Cookies and usage data

2.3 Transaction Information

• Investment amounts
• Withdrawal history
• Referral information
• Account balance

3. How We Use Your Information

We use your information for:

• Creating and managing your account
• Processing investments and withdrawals
• Verifying your identity
• Communicating with you about your account
• Improving our platform and services
• Complying with legal obligations
• Detecting and preventing fraud

4. Legal Basis for Processing

We process your data based on:

• Contract: To fulfill our agreement with you
• Legal obligation: To comply with laws and regulations
• Legitimate interests: To improve our services and prevent fraud
• Consent: Where you have given explicit consent

5. Information Sharing

We may share your information with:

• Payment processors: To facilitate transactions
• Bank partners: To process withdrawals
• Regulatory authorities: When required by law
• Service providers: Who assist in platform operations

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• 256-bit encryption for sensitive data
• Secure socket layer (SSL) technology
• Regular security audits
• Access controls and authentication
• Staff training on data protection

7. Data Retention

We retain your data for as long as your account is active and for a period after closure to comply with legal obligations (typically 5 years). You may request deletion of your data, subject to legal requirements.

8. Your Rights

Under applicable law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent

To exercise these rights, contact us at privacy@nexustrade.io.

9. Cookies

We use cookies to enhance your experience. You can control cookies through your browser settings. Essential cookies are necessary for platform functionality.

10. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our platform is not intended for individuals under 18. We do not knowingly collect data from minors.

12. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notice.

13. Contact Us

For privacy-related inquiries:

Data Protection Officer
NEXUS TRADE PTY LTD
1 Raffles Place, #20-01
Singapore 048616
Email: privacy@nexustrade.io